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First Due Safety Privacy Policy

Effective Date: September 11, 2026

First Due Safety respects the privacy of individuals who use our services and participate in the First Due Safety Alert Program.

This Privacy Policy explains what information First Due Safety may collect, how we use that information, and how information associated with SMS and MMS communications is protected.

Information We Collect

First Due Safety may collect information including:

  • Name

  • Mobile telephone number

  • Email address

  • SMS/MMS consent and enrollment status

  • Date and method of consent

  • Opt-out status and communication preferences

  • Security notification preferences

  • Security camera name or location

  • Security detection event information

  • Date and time of security events

  • Security camera photographs or video

  • Records relating to security notifications

How We Use Information

First Due Safety may use this information to:

  • Provide security monitoring and notification services

  • Send automated SMS and MMS security alerts

  • Send camera detection notifications

  • Send security camera photographs or other security-related media

  • Place automated security notification telephone calls

  • Maintain recipient consent, enrollment, and opt-out records

  • Respond to requests for assistance

  • Operate, maintain, and improve our security notification services

  • Comply with applicable legal and regulatory requirements

Mobile Information and Messaging Consent

First Due Safety does not share, sell, rent, or provide mobile telephone numbers, SMS/MMS opt-in information, or messaging consent to third parties or affiliates for marketing or promotional purposes.

Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

First Due Safety does not sell SMS/MMS consent information, purchase third-party SMS leads, participate in third-party lead generation, or transfer a recipient's messaging consent to another business for marketing or promotional communications.

Mobile information may be provided to telecommunications carriers, messaging providers, and technology service providers solely as necessary to operate and deliver the First Due Safety Alert Program.

These service providers are not authorized by First Due Safety to use mobile information or messaging consent for their own marketing or promotional purposes.

First Due Safety Alert Program

Individuals who expressly consent may receive recurring automated SMS or MMS security notifications from First Due Safety.

Messages may include:

  • Person detection alerts

  • Vehicle detection alerts

  • Motion or other configured security events

  • Camera names or locations

  • Event dates and times

  • Security camera photographs or other security-related media

Message frequency varies based on security camera activity and configured security events.

Msg & data rates may apply.

Reply STOP to opt out of SMS/MMS notifications.

Reply HELP for assistance.

For additional assistance, contact First Due Safety at +1 (209) 299-0241.

Consent

First Due Safety sends automated SMS/MMS security notifications only after the recipient has affirmatively agreed to receive messages from the First Due Safety Alert Program.

Consent is specific to First Due Safety and the First Due Safety Alert Program.

Consent is not transferable or assignable to another company or messaging program.

Consent to receive SMS/MMS communications is not a condition of purchasing any product or service.

For information about how verbal consent is obtained, review:

SMS Verbal Consent & Enrollment:
https://www.firstduesafety.net/sms-consent

Opting Out

Recipients may revoke SMS/MMS consent at any time by replying STOP.

After an opt-out request is processed, First Due Safety will stop sending automated SMS/MMS security alerts to that number unless the recipient later provides consent to enroll again.

Data Security

First Due Safety uses reasonable administrative, organizational, and technical safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.

No electronic transmission or information storage system can be guaranteed to be completely secure.

Data Retention

First Due Safety retains information only for as long as reasonably necessary to provide security notification services, maintain appropriate consent and opt-out records, comply with legal obligations, and support legitimate security and business purposes.

Changes to This Privacy Policy

First Due Safety may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

Contact First Due Safety

For questions about this Privacy Policy or the First Due Safety Alert Program, contact:

First Due Safety
Phone: +1 (209) 299-0241

Related Policies

SMS Terms & Conditions:
https://www.firstduesafety.net/terms-conditions

SMS Verbal Consent & Enrollment:
https://www.firstduesafety.net/sms-consent

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